Terms & Conditions

General

‘ALL AT SEA SAILING’ registered office is at Goodwood Court, Portsmouth. PO108JZ and is a yacht charter agency.

‘ALL AT SEA SAILING’ offers you via its allatseasailing.com site, a complete range of boats (sailboats and catamarans) for hire.

The company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, provides you with an easy to access platform for booking pleasure yachts with or without crew, offering real-time online access to all the offers offered by its partners, owners and / or managers of boat fleets.

‘ALL AT SEA SAILING’, via its allatseasailing.com site, is thus able to provide information that is constantly updated by its partners, to present to you in real time all the rental availability corresponding to your wishes.

Finally, for optimal convenience and security, you have the possibility of making an online payment, via the secure payment system, guaranteeing absolute confidentiality and the perfect progress of your transaction.

In order to secure our legal relations, we suggest that you take note of these conditions of sale. We invite you to read them carefully.

These conditions of sale constitute the contract that binds you to us by virtue of using the Site and / or placing an order on the Site.

Any client of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, acknowledges having the capacity to contract under the conditions described in the conditions of sale presented below, i.e. having the legal majority and not being under supervision. or curatorship.

Any customer of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, acknowledges having read these conditions of sale before placing his order. Therefore, taking an order entails your full acceptance of the conditions of sale and your unreserved acceptance of them.

1: Scope

Your contract is governed by the conditions of sale in force on the day you place your order.

2: Online behavior

By placing an order on the company ‘ALL AT SEA SAILING’ site, via its allatseasailing.com site, you agree to your behavior and in particular to all the information that you could disseminate, or any comments that you could exchange online on our site, is not only accurate, but also complies with applicable British law. In particular, you accept your responsibility for the veracity of the information you disclose on the site. In addition, the company ‘ALL AT SEA SAILING’, via its site allatseasailing.com, recalls the formal prohibition of disseminating on the sites comments of a pornographic nature, offensive to human dignity, not respectful of the human personality, the rights of the child, statements of a xenophobic nature or inciting racial hatred and, in general,

3: Information and products

The documents associated with the products and / or services present on the sites, such as descriptions, technical sheets, photographs, maps or any other type of information, are provided under the exclusive responsibility of the provider of the corresponding documents and information.

4: The prices

The prices are calculated according to peak season dates and type of yacht requested.

The company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, offers services at discounted, negotiated and public prices. The descriptions of the services presented on our electronic quotes specify, for each type of service and service, the services included in the price and any special conditions.

The prices charged are those in effect on the day of the order. We cannot be held responsible and the customer cannot claim any compensation in the event of any change occurring after the transaction, if these changes result from unforeseen events or exceptional circumstances (economic, climatic, political).

All our prices are indicated in Euros, VAT included.

The amount of value added tax is subject to upward or downward modification without notice by the authorities concerned. If such a last-minute modification of these taxes were to result in an increase in the amount of your order, this would be automatically reflected in the amount invoiced.

The prices communicated at the time of registration have been calculated on the basis of the exchange rates known on the date of registration. These prices can be modified in the event of variation of this element or due to economic or political circumstances. These prices are understood except for input error. To this end, we reserve the right to automatically modify our prices and to pass on the value of these changes.

The information on the allatseasailing.com site specifies what the prices include and do not include. Unless otherwise stated in the description of the offer, the prices do not include:

Air transport, insurance, reception services, assistance and transfers, stay on site, national and international airport taxes, exit taxes requested in certain countries to be paid on site in local currency, taxes or costs of stay, port, marina or cruises for the countries concerned, drinks, telephone calls, vaccination and visa costs, optional excursions, sports activities, meals, in particular at stopovers, personal expenses and tips. The cost of transport linked in particular to the cost of fuel, fees and taxes relating to the services offered, such as port, embarkation and disembarkation taxes in ports and airports.

5: Availability of offers

Each of our service providers and / or suppliers and / or fleets have direct access only to the products that concern them via a secure access area that the company ‘ALL AT SEA SAILING’, via its allatseasailing.com, allocates to them. allatseasailing.com offers can therefore be updated in real time or in a deferred manner. The customer acknowledges that ‘ALL AT SEA SAILING’ and allatseasailing.com cannot be held responsible for an input error on the part of these service providers and / or suppliers or fleets.

In the event that the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site would itself enter prices or any information relating to one of its service providers and / or suppliers or fleets, it could not be held responsible for '' a data entry error, in particular if this entry error would have the effect of displaying a quote with a price error noted upon the availability request.

Any offer, even mentioned, available immediately is subject to final availability. Offers may be available immediately or subject to reconfirmation of availability from the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site within 48 hours.

The responsibility of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, cannot be held liable if this period were to be exceeded or if the product declared available should turn out to be unavailable.

The immediate availability or not of the offers is mentioned on the electronic estimate.

To place an order on the site or request availability, you must first identify yourself. For this purpose, you must complete, according to the instructions provided to you online, a form made available to you or must include the information necessary for your identification and in particular your surname, first name, postal address, email address, telephone number.

6: Confirmation of availability

allatseasailing.com sends you a confirmation email.

If the product is available, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site informs you that you can place an order via your secure personalized access area and assigns you a purchase or order option valid for 72 hours. After this period and if the customer has not confirmed his order, the product will automatically be unavailable for reservation for the customer and will be put back online for sale. If the customer exceeds his deadline without having confirmed his estimate, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, can in no way be held responsible for the loss of availability of the product.

If the product is not available, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, informs you that the product is unavailable and invites you to redo a search.

7: Your reservation

To place an order on the site, you must first identify yourself. For this purpose, you must complete, according to the instructions provided to you online, a form made available to you or must include the information necessary for your identification and in particular your surname, first name, postal address, email address, telephone number. After having chosen a product and / or a service presented on the site, you will show your commitment and your acceptance of the general conditions of sale as well as of the particular conditions which, if necessary, may supplement these general conditions of sale for the product and or the service considered by clicking on I accept the conditions.

The order will only be definitively recorded at the last validation which may be the moment of validation of your bank details. This last "Click" is assimilated to the electronic signature as referred to under the terms of the British Civil Code.

All offers and orders are subject to availability. From the registration of the order, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site will send you an order confirmation email. By keeping this email and printing it with the corresponding quote, you have proof of your order from ‘ALL AT SEA SAILING’, via its allatseasailing.com site.

By placing an order on the allatseasailing.com site, you therefore acknowledge the risk of unavailability and expressly waive any claim for compensation in this regard.

However, this email confirms that the order is registered but not necessarily that the product or service is available. In the event of unavailability, or error of entry, price, service, or technical problem, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, will contact you as soon as possible, to offer you a product. equivalent replacement, or to confirm the cancellation of the order.

The customer acknowledges that the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, reserves the right to cancel a reservation within a maximum period of 7 days after the online transaction and to inform the customer if an error of seizure, price, service or technical problem would come to be declared. In this case, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, will return all the sums paid without the customer being able to claim damages unless the customer accepts a substitute offer that would be proposed to him by the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site.

8: Bareboat charter or time charter contract

The contract used for all destinations, except Greece, complies with the recommendations of the Syndicate of Distribution and Nautical Services and with the charter for the rental of pleasure boats. This contract must always be countersigned when boarding. For departures in Greece, the contract used is that approved by the Hellenic Ministry of the Merchant Navy (no other document is recognized or accepted on site). The details of the contracts are available in the rental contract section .

9: Cabin rental

The description and the services related to the cabin are kept for the benefit of the customer, even in the event of modification, by the owner, of the type of boat to which the cabin will be assigned. Indeed, for reasons of organization and economic coherence, taking into account the number of cabins actually rented, the owner will only guarantee the type of boat finally used 8 days before departure. (Example: offer of five cabins for hire on a 15 meter. The owner only rents two cabins and decides to allocate a 13 meter boat before departure). In any case, the description of the cabin and the related services are acquired for the benefit of the customer upon confirmation of his reservation, notwithstanding any modification of the type of boat by the owner, and will not be modified.

10: Cancellation

Cancellation by the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site

The customer takes note that the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, reserves the right to cancel a reservation within a maximum period of 7 days after the online transaction and to inform the customer if an error of seizure, price, service or technical problem would come to be declared. In this case, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, will return all the sums paid without the customer being able to claim damages unless the customer accepts a substitute offer that would be offered by the company. ‘ALL AT SEA SAILING’, via its allatseasailing.com site.

Cancellation by the customer

In the event of registration via the Internet, in accordance with the Consumer Code, the Customer, a natural person, has a period of 7 days from the acceptance of the offer to exercise his right of withdrawal by sending a registered letter with acknowledgment of receipt. to allatseasailing.com Customer Service. If this period expires on a Saturday, Sunday, or a public holiday, it is extended until the next working day. However, if the Customer uses the Service before the expiration of this seven-day period, he can no longer exercise the right of withdrawal from which he benefited.

Any cancellation must be notified to the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, by mail.

The deposit and the payments made and the contractual deadlines due will remain with the owner if the tenant requests the termination of the contract, for any reason whatsoever.

Cancellation by the service provider

In the event that, as a result of damage occurring during the previous rental or any impediment beyond his control, the service provider cannot give use of the boat on the agreed date, he will have the full option, either to make available the lessee a boat of equivalent or greater size with the same number of berths, or to return the sums without the latter being able to claim damages. This restitution will be made in proportion to the number of days corresponding to the deprivation of enjoyment.

10: Insurance

Boat insurance

The boats are fully insured, guaranteeing the lessee against any damage he could commit to the body of the boat, its accessories and outbuildings, total theft and hijacking, partial theft and the engine. The tenant nevertheless remains his own insurer up to the amount of the deductible stipulated in the rental contract.

Deposit - Deductible - Redemption of franchise

The deposit constitutes a guarantee which is used to cover the insurance deductible with regard to the possible losses of elements generally not included in the insurance of the lessor or the degradation of the equipment such as the tender, the outboard motor, the diving equipment. apnea etc. It must be paid on boarding and will be returned to you on the day of disembarkation if the equipment and the boat have not suffered any damage. In the event of a claim taken into account by the insurance company, the deductible is the maximum amount that will remain at your expense. The amounts of deductibles and deposits are indicated on our quotes. Some providers offer an option called franchise buyback at an additional daily cost which partially or totally replaces the deposit.

Cancellation-Assistance Insurance

No insurance is included in the prices offered. To this end, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, recommends that you take out assistance cancellation insurance in order to be covered in the event of unforeseen cancellation.

11: Payment

Your payment can be made either by bank transfer or using our online payment system.

The reservation conditions are as follows:

More than 60 days before departure: 50% upon reservation, and the balance 60 days before departure.

Less than 60 days before departure: 100% upon reservation

Our site allows you to book directly and send us your bank details in a completely confidential and secure manner, when ordering via the secure payment system. It guarantees the smooth running of your financial transaction.

13: Responsibilities

The customer takes note that the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, has for main purpose to provide information relating to the rental of boat, provision of services of these intermediaries and or rental of boat "at the last minute" as a special offer acting only and solely as an intermediary between providers on the one hand and customers on the other. As a result, the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, cannot answer for any reason whatsoever for the responsibility which falls exclusively on these service providers.

This feature of the site leads ‘ALL AT SEA SAILING’, via its allatseasailing.com site, not to be held responsible for the accuracy of any information, description of products or services, disseminated on the site. Consequently, the documents associated with the products and / or services present on the site, such as descriptions, technical sheets, photographs, maps or any other type of information, are provided under the exclusive responsibility of the provider of said documents.

The company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, cannot be held responsible for any indirect damage resulting from the use of the site for your care. It is your responsibility to find out, before taking any order, about any local events such as carnivals, religious festivals, national holidays, public holidays, etc. which could affect the smooth running of your reservation. No complaint of this fact can be addressed subsequently to the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site.

Some of the proposed activities may present risks, especially for young children. The responsibility of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, cannot be engaged in the event of an incident or accident attributable to a lack of vigilance on your part.

The responsibility of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, can not be engaged because of products or services whose sale is the subject of a promotion on the site but which are supplied to you directly by a third party.

The communication of the existence of websites or search engines, and / or their ease of access, via our site, can in no way engage the responsibility of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, which releases also any liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.

15: Intellectual property

All documents, text, graphics, images, photographs, maps, boat plans or any other content published on the site are subject to copyright and intellectual property protection for the website. whole world . Consequently, and in accordance with the British Intellectual Property Code, only use for private use is authorized, subject to more restrictive applicable legal or regulatory provisions. Any other use is likely to be qualified as counterfeit and sanctioned by the competent British courts, except with the prior express written authorization of the company ‘All At Sea Sailing'. Consequently, any reproduction, alteration or modification of any element of the site whatsoever is prohibited.

15: Protection of personal information

The information that you communicate to us on the occasion of your availability request or order will not be transmitted to any third party other than the providers of the services you have ordered. This information will be considered by the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, and by its suppliers as confidential. They will be used only by the internal services of the company ‘ALL AT SEA SAILING’, via its allatseasailing.com site, and its suppliers, for the processing of your order and to reinforce and personalize the communication and the offer of services reserved for the customers of the ‘ALL AT SEA SAILING’ company, according to your areas of interest.

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose your personal data.

To do this, all you have to do is send us a request online or by mail, indicating your name, first name, address.

16: Applicable law

‘ALL AT SEA SAILING' is a British company incorporated under British law. The law applicable to this contract is British law.

17: After-sales

In the event of disagreement with the service provider, any complaint must be made for registration no later than the last day or the day of disembarkation to the service provider's sales or base manager. Any complaint which has not been formulated in this way cannot be taken into consideration. If necessary, we ask you to send us your letter at the latest 15 days following the date of your return accompanied by the supporting documents. The customer takes note that the company ‘ALL AT SEA SAILING’, can not answer for any reason whatsoever for the responsibility which falls exclusively on these service providers.